Agoy – Pure Essential Oils

Privacy Policy

Effective Date: June 1, 2025

At Agoy ("we," "us," or "our"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described below.

1. Information We Collect

  • When you place an order, we collect your name, email address, shipping address, and payment information (processed securely by our payment provider — we never store full card details).
  • When you subscribe to our newsletter, we collect your email address.
  • We may automatically collect certain technical data such as your IP address, browser type, and pages visited to help us improve our website.

2. How We Use Your Information

  • To process and fulfill your orders, including sending order confirmations and shipping updates.
  • To send you marketing emails and exclusive offers — only if you have opted in. You may unsubscribe at any time.
  • To improve our website, products, and customer experience.
  • To comply with applicable laws and regulations.

3. Sharing Your Information

  • We do not sell, trade, or rent your personal information to third parties.
  • We may share your information with trusted service providers (e.g., shipping carriers, payment processors) solely to fulfill your order.
  • We may disclose information if required by law or to protect the rights and safety of Agoy and its customers.

4. Cookies

  • Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.
  • You may disable cookies through your browser settings; however, some features of the site may not function properly without them.

5. Data Retention

  • We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
  • You may request deletion of your personal data at any time by contacting us at [email protected].

6. Your Rights

  • Depending on your location, you may have the right to access, correct, or delete your personal data.
  • You may also have the right to object to or restrict certain processing of your data.
  • To exercise any of these rights, please contact us at [email protected].

7. Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
  • However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
  • Your continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us

  • If you have any questions about this Privacy Policy, please contact us:
  • Email: [email protected]
  • Address: Toronto, ON, Canada